ISO 20000:2005 (BS 15000) About BS 15000 (ISO 20000) Derived from ITIL (the global de facto standard for best practices in IT Service Management), the BS 15000 provides a recognized framework as the basis for sound IT service management controls, enabling an organization to plan, manage, deliver, monitor, report, review and improve its IT service management to better support business requirements. The BS 15000 standard is applicable to organizations of all sizes, which are : Providers of ‘Managed IT Services’. Businesses that are outsourcing their IT services Internal IT departments / businesses managing their own IT services. BS 15000 certification provides a trust and confidence to customers and partners that your organization has processes and procedures in place to demonstrate compliance with IT Best Practices. BS 15000 standard is published in two parts: BS 15000-1:2002 IT Service Management Part 1: Specification for Service Management. BS 15000-2:2002 IT Service Management Part 2: Code of Practice for Service Management. New Update – The ISO 20000 series : The new standard ISO 20000-1:2005 “Information technology service management – Specification for Service Management” was published on 15 December, 2005. It replaces BS 15000-2:2002. From 15 June 2006, organizations will be assessed to the new international standard ISO/IEC20000-1:2005. |
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 IT Service Management System |
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Services • IT Service Management System |
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Services Range |
Capability Maturity Model Integration | Quality Management System | Products Certification | Integrated Management Systems | IT Service Management System | Information Security Management System | Health Management System | Food Safety Management | Environment Management System | Social Management System
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